... to customers from inbound calls and MQLs (Marketing Qualified Leads) ... from inbound (hotline) and outbound calls with the help of MQLs * ... effectively by multitasking among outbound calls, inbound calls, training, administration and career development * ...
... apply. Log and classify all calls and requests for assistance in the call tracking database * Use analysis and ... progress and where appropriate proactively call customers with a status update ... as possible on the first call. Solving a complex issue may ...
... be working with a call list provided by our customer to aid in scheduling virtual calls to meet with physicians and ... therapybr * Scheduling virtual calls to meet with physiciansbrbrRequirements:br * ... will be assigned a call list and will be located ...
... activities: * Answer incoming customer phone calls and take appropriate action for each call * Strict adherence to Scripts, Standard ... customer record updated * Routing inbound calls to the appropriate resources * Completing call notes as necessary in a ...
... (STAR) survey responses.br * Monitor call center metrics such as AHT ... Process: #128678;brbr* Interview (Video call on Zoom) with Fleur, Talent ...
... organisation group, e.g. cold calls, warm calls, obtaining referrals etc.br * Assisting ... -to-face meetings and conference calls with customers in order to ... .br * Placing regular customer satisfaction calls and scheduling review meetings with ...
... are required per month. On-call Rotating weekends. On-call rotating Holidays.brbrEssential Job Dutiesbr * ... * Must be willing to take call for EEG on-call rotation and respond arrive within ...
... and goals; including outbound calls to members, providers, facilities, and other departments or teams. br9. Documents all calls in member call tracking using the correct tracking ... incoming and or outgoing calls in a professional work environment. ...
... and schedule service and PM calls to meet customer service windows ... relationship with contacts at service calls br * After each call, complete paperwork on job and call in paperwork every two hours ...
... be working with a call list provided by the client and scheduling virtual calls to meet with physicians and ... assigned therapybr * Scheduling virtual calls to meet with physiciansbrbrRequirements:br * ... will be assigned a call list and will be located ...