Real Time Analyst
... agent time off and absences. * Monitor inbound volume for unusual activity ... reports for agent availability effectiveness. * Monitors and resolve agent availability concerns ...
... agent time off and absences. * Monitor inbound volume for unusual activity ... reports for agent availability effectiveness. * Monitors and resolve agent availability concerns ...
... Leadership and Trend identification. brbr-Monitor media and partnership landscape for ... Leadership and Trend identification. brbr-Monitor media and partnership landscape for ...
... . * Coordinate with project teams to monitor progress and ensure alignment with ... . * Coordinate with project teams to monitor progress and ensure alignment with ...
... . * Set-up a mechanism to monitor the performance of the automated ... of the automated processes. * Continuously monitor the performance of the automated ...
... third-party service providers. * Develop, monitor, and challenge risk mitigation strategies ... standards pertaining to technology services. * Monitor metrics and reporting processes to ...
... Review for the concerned services, monitor, report the activity and the ... review to each client to monitor the KPI, SLA and Penalties ...
... to share internally and externally * Monitor market activities incl Media & product launches * Monitor social listening to understand and ...
... . * Set-up a mechanism to monitor the performance of the automated ... of the automated processes. * Continuously monitor the performance of the automated ...
... * Numerical and analytical knowledge to monitor KPIs* Good knowledge of Microsoft ... * Numerical and analytical knowledge to monitor KPIs* Good knowledge of Microsoft ...
... follow-up for strategic clients. * Monitor customer performance via CRM, ensuring ... identify improvement areas. * Track and monitor incentive programs, ensuring team alignment ...